Terms of Use

By clicking “sign in,” “create account,” or “complete purchase” and entering or otherwise using our website or mobile application (the “Site”), you agree to and accept these terms and conditions. Certain products and services on our Site may have additional terms that apply (for example, if you enroll in our Treats loyalty program or you subscribe to our Auto ship subscription program, you also will be subject to the Treats rules and the Auto ship terms). If these Terms of Use are inconsistent with terms applicable to a certain product or service, those other terms will control.

THESE TERMS AND CONDITIONS, AS WELL AS ANY OTHER PRODUCT AND SERVICE SPECIFIC TERMS ON OUR SITE, CONSTITUTE YOUR SERVICE AGREEMENT (“AGREEMENT”) WITH Coiffure, INC. AND ANY OF ITS OWNED OR OPERATED SITES WHERE THESE TERMS OF USE ARE POSTED (“Coiffure”). THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS FOR YOUR USE OF OUR SITE AND YOUR PURCHASE OR USE OF ANY PRODUCTS OR SERVICES OFFERED ON THE SITE. BY ACCESSING AND/OR USING THE SITE, YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THE AGREEMENT AND TO ABIDE BY ALL OF THE TERMS AND CONDITIONS SET FORTH HEREIN. YOU MAY NOT ACCESS OR USE THIS SITE OR ACCEPT THIS AGREEMENT UNLESS YOU ARE AT LEAST 18 YEARS OLD. ARBITRATION NOTICE: THESE TERMS CONTAIN AN ARBITRATION AGREEMENT A LITTLE LATER ON THAT AFFECTS YOUR RIGHTS. YOU AND Coiffure AGREE THAT DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING INDIVIDUAL ARBITRATION, AND YOU AND Coiffure WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AND THE RIGHT TO A JURY TRIAL. IN ARBITRATION, THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT. PLEASE REVIEW THESE TERMS CAREFULLY.

Purpose & Application

These Terms & Conditions apply to all current and future transactions between the Supplier and the Customer and are incorporated with the Treatment Booking, the Supplier’s Consultation Form, Gift Voucher Terms, and Privacy Policy and the Product Order (as applicable).

Payment for Treatments

Healing Arts Essential Spa accept cash, EFTPOS, Bankcard, Visa’s and Healing Arts Gift Voucher. There are no additional bank charges for use of EFTPOS or debit cards. A 1.2% surcharge is applicable to all credit cards. Public Holiday surcharges may apply.

Can I change my treatment booking?

We do require a minimum of 48 hour’s notice to reschedule. And also you can reschedule the booking online by yourself.

What is the cancellation policy?

We understand that things happen in life and plans change. However, if you need to cancel your booking, we do require 48 hours’ advance notice. Please call us and we will do our utmost to accommodate your request, but please understand it’s not always possible.

What is the minimum age for treatments?

The minimum legal age for massages and facials in Australia is over 16 years old. The good news is if you are aged between 8 – 16 years old, you will be able to experience an Healing Arts spa treatment with an adult present.

VOUCHER SHIPPING METHOD

Collect At Shop in Business hours (10AM – 8PM Mon-Wed, 10AM-9PM Thurs, Fri, 10AM-8PM Sat, Sun) – Free

Regular Australia Post – $7
Express Australia Post – $15